COOKIE POLICY

Cookie rules To ensure the proper operation of this website, we sometimes store small data files known as cookies on your devices.

What are cookies? A cookie is a small data file that is stored on your computer or mobile device when you visit a particular website. With cookies, a web page remembers your actions and preferences (such as username, language, font size, and other display-related preferences) over an extended period of time, so you don't have to re-enter them each time you return to the webpage or switch from one of his pages to another.

How do we use cookies? On some of our sites, we use cookies that are not essential for the display of the website, but will allow you to browse more comfortably. You can delete or block these cookies, but if you do, some features of that site may not work as intended. Cookies are used to save the following information:

• your preferred display settings, such as browser language, color contrast, font size; the device used, the desired settings for displaying search results and notifications
• whether or not you have agreed to the use of cookies on that site

Personal Information A cookie is a small data file that is stored on your computer or mobile device when you visit a particular website. With cookies, a web page remembers your actions and preferences (such as username, language, font size, and other display-related preferences) over an extended period of time, so you don't have to re-enter them each time you return to the webpage or switch from one of his pages to another.

Third Party Cookies Sometimes we also use external site usage tracking services, such as Google Analytics, for statistical purposes. In that case, Google will send its cookies to your computer - the so-called. third party cookies. The same thing happens when we use maps on Google Maps. You can refuse third- party cookies when you first visit the site, so third-party scripts will not be loaded.

How are cookies controlled? You can control and / or delete cookies as desired. You can delete all cookies that are already stored on your device, and the settings of most browsers allow you to block the storage of cookies. If you block cookies, you may have to manually adjust some desired settings each time you visit the website, and certain services and features may not be available. If you do not want to receive cookies on your computer, you can set your browser to notify you when it detects them, or you can automatically reject them all. You can also delete any cookies you have already received. If you want to restrict or block cookies that are already installed for you, you can do so through your browser settings. Find out how via the “Help” / “Help” function within the browser or at www.aboutcookies.org (external link), where you can find detailed instructions related to different browsers.

COLLECTION, PROCESSING AND PROTECTION OF PERSONAL DATA STATEMENT ON PROTECTION AND COLLECTION OF PERSONAL DATA AND THEIR USE

By using, visiting and browsing this website, you accept and agree to the collection of personal data of users necessary for the realization of our services and the purchase of our products.

Data processing manager BlueGreen bike tours as a service provider of the website https:// marunusa.hr, it complies with the applicable regulations in order to protect the privacy of its Users, and in particular the General Regulation on the Protection of Personal Data of the EU.

This document describes how the data processing manager BlueGreen bike tours, S. Radica 54, 22000 Sibenik, OIB: 26764222154 (hereinafter BlueGreen bike tours.) processes personal data.

The privacy policy applies to all personal data of users that we collect and process, directly or through our partners.

Personal data is any data relating to a natural person whose identity has been established or can be established, directly or indirectly.

Data processing is any action performed on personal data, such as the collection, storage, use, insight and transfer of personal data.

This Policy does not apply to anonymous data. Anonymous data is data that cannot be linked to a specific individual.

What data we collect No login / registration is required to access most of our services, so the site can be used without revealing the identity of the user.

However, to access some services or order services, you need to log in / register. When registering, certain fields should be filled in (some must be filled in, and others optionally). will not be able to respond to his inquiry / request / order Personal data: name, surname, address, telephone number, email address, OIB, IP address and the like.

Information on the sale / purchase of services. Information on delivery, support and services, including complaints and requests.

We collect data that we use for promotional purposes exclusively through, for example, a Newsletter form where the user is informed for what purpose his email address will be used.

Purpose of data collection Sales of our products and services. BlueGreen bike tours will collect personal information, sales information as well as customer history information when you purchase, and notification of issues related to your product and the fulfillment of the contract. The provision of personal data for the purpose of fulfilling the concluded contract is a contractual obligation and if you do not provide it, it may affect the proper execution of the contract or even disable it.

Customer support and marketing - for answering inquiries and giving news and offers BlueGreen bike tours collects personal information and may use it to provide customers with support, answers to inquiries and complaints, and to assess which news and offers you are most likely to be interested in and to contact you about those offers in accordance with your interests.

We collect data that we use for promotional purposes exclusively through, for example, a Newsletter form where the user is informed for what purpose his email address will be used.

Transfer to third parties Personal data may be transferred to third parties, provided that there is a legal basis for the transfer. BlueGreen bike tours. will not share the User's personal data with other parties except in the cases specified in the next point and in a situation when required by positive regulations. BlueGreen bike tours. will, when required by the implementation of the contract for the purchase of services ordered by the Customer, share personal data of the Customer / User to our partners (eg hoteliers, carriers, other travel agencies, airlines, insurance companies) we provide only the necessary information necessary for the implementation of their services. All our employees and business partners are responsible for respecting the principles of privacy protection.

Google Analytics We use the “Google Analytics” service for the purpose of streamlining our websites (i) by optimizing internet traffic, ie visiting the company's website and navigating to other websites that are part of our business system, and, if necessary, (i) consolidating content and optimizing websites . Google Analytics is a service provided by Google Inc. "Google", which includes detailed statistics on visits to websites and places from which users accessed them, and measures the results of conversions and sales. With the help of "cookies" stored on your computer, Google Analytics analyzes how users use our website. Algorithms that guarantee the anonymity of the user ("_anonymizelp ()" function, etc.) are applied to the data on the use of our website collected with the help of "cookies", including your IP address, and the data is sent to Google's servers in the USA. in. Learn more about how to hide an IP address here: https://support.google.com/analytics/answer/2763052 For us, Google will process the data collected with the help of "cookies" in order to evaluate the use and compile reports on activities on our website, and will provide these reports to us so that we can analyze them. Google has the right to pass this information on to third parties in accordance with legal obligations or in the event that the analysis is performed on behalf of Google by a third party. Under no circumstances will Google connect or associate your IP address with any other information in its possession. You can disable the download and storage of "cookies" in your Internet browser settings. To do this, use the Internet browser add-on, which you can download here: https://tools.google.com/dlpage/gaoptout?hl=en . Please note that in this case you will not be able to use all the functions available on our website. By using our website, you consent to the collection and processing of your personal information by Google in the manner and for the purposes set out above.

Legal basis for personal data processing The user who registers / orders online / requests an inquiry for the offer of tourist services, when entering his data on the website https://marunusa.hr and confirming (clicking) on the Travel Conditions and security and data protection by confirming the correctness of the mail address, gives consent processing of their personal data. The User may withdraw the consent at any time by requesting the e-mail address bluegreenbiketours@gmail.com

The period in which personal data will be stored and where it is stored BlueGreen bike tours stores the personal data of the User, the recipient of the notification on services and opportunities for the period while the purpose of processing is being achieved, which is the period until the moment when the registration / consent of the User is active. All data of the User are stored on the laptop of the Personal Data Protection Officer. BlueGreen bike tours. leases space on servers within the EU.

Security and confidentiality To protect the security and confidentiality of users' personal data that we collect online, we use prescribed security technologies and procedures (eg passwords, firewalls), and the data is protected. Our website is located on a secure HTTPS server and therefore, the data sent via the online form is encrypted and protected. During processing, we use all necessary measures to protect personal data from loss, misuse, unauthorized access, transfer, alteration or destruction. While we cannot guarantee that there will be no loss, misuse, unauthorized access, transfer, alteration or destruction of personal data, we take all possible security measures to protect personal data from these dangers. Deletion of personal data (right to forget) The user has the right to request the deletion of personal data at any time (right to forget). The user can do so by requesting the e-mail address bluegreenbiketours@gmail.com and the data will be deleted within 30 days of receiving the request if they are not required for the implementation of the current service or after the implementation of the service requested by the user. The user has the possibility to submit a request for deletion in each notification received from BlueGreen bike tours. via e-mail or can send an e-mail to the email address bluegreenbiketours@gmail.com stating that his personal data is deleted. BlueGreen bike tours. has appointed a Personal Data Protection Officer in accordance with the relevant regulations, whom you can contact in connection with all issues related to the processing of your personal data or the exercise of your rights to personal data protection. Contact e-mail: bluegreenbiketours@gmail.com Telephone: +385 97 6713939 Address: S.Radica 54, 22000 Sibenik

The right to object If, despite all the measures taken to protect personal data, you believe that you have grounds for objection, please contact the e-mail address bluegreenbiketours@gmail.com Of course, you also have the right to report to the supervisory body, the Personal Data Protection Agency. Notice on how to file a consumer complaint In accordance with Art. 6 paragraph 3 of the Act on the Provision of Services in Tourism (OG 130/17, 25/19, 98/19, 42/20) we inform consumers that they can submit their complaints about the quality of our services in writing to the following address: BlueGreen bike tours, S.Radica 54, 22000 Sibenik

ACCURACY OF THE OFFER, INFORMATION AND PICTURES ON THE WEBSITE In presenting complete offers, arrangements, prices, pictures, information on the website of the travel agency BlueGreen bike tours,, we try to ensure their accuracy and validity, but we cannot guarantee their absolute accuracy and validity. We thank everyone whose images and information we use in presenting our offer. If you notice an error within some information, pictures, data, please point it out to us by sending an email or feel free to contact us by phone. Thank you in advance. Also, if for any accidental reason photos or descriptions are found on our site owned by a third party who has not strictly allowed their use, please contact us, and they will be removed immediately. Thank you for understanding.

PERSONAL DATA PROTECTION If you use, visit and browse these websites, you accept and agree on collecting the user’s personal data necessary for the realization of our services. You can find the explanation on the purpose of collecting and using the user’s personal data everywhere on our websites, on data collection spots and on various forms and blank forms. We commit to protect our customers’ privacy. We collect only the user data necessary for the realization of our services. All user data is strongly protected and available only to the employees to whom it is necessary for performing services. We share with our partners (for example, hoteliers, transporters, other travel agencies, airlines) only the data necessary for the realization of their services. All our employees and business partners are responsible for respecting the principles of privacy protection. The data collected in this way is never used for the purposes of promotion. The data which we use for the purpose of promotion is collected exclusivity via other forms, for example, a newsletter in which the user is familiar with the purpose of using his email address. If you have any questions regarding the mentioned above or you want to verify with us the status of your personal data and delete it from all our archives and records, please contact us via the following e-mail: bluegreenbiketours@gmail.com

NOTICE ON THE MANNER OF SUBMITTING A WRITTEN COMPLAINT OF THE CONSUMER

In accordance with Art. 6 paragraph 3 of the Act on the Provision of Services in Tourism (OG 130/17, 25/19, 98/19, 42/20) we inform consumers that they can submit their complaints about the quality of our services in writing to the address: BlueGreen bike tours, S.Radica 54, 22000 Sibenik. Tel: +385 976713939 Or to the e-mail address: bluegreenbiketours@gmail.com Immediately upon receipt, we will confirm the receipt of the complaint in writing without delay, and respond to the complaint within 15 days from the date of receipt of the complaint. The records of the complaint shall be kept and kept for at least one year from the day of receipt of the written complaint in accordance with Art. 6 para. 3 of the Act on the Provision of Services in Tourism (OG 130/17, 25/19, 98/19, 42/20).